Can you help us get rid of this message "The grace period for one or more devices has expired. See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs)XProtect Download Manager. Clients. When license activation is performed, the following takes place: 1. On the left-hand menu, go to "License Information". Milestone recommends that you store the information about your SLC and a copy of your software license file in a safe place for later use. This is not supported for install on. License types There are several license types in the XProtect licensing system. Edit the web. Connect on-premises clients to XProtect on AWS. 5. Open the Management Client. Milestone Software Registration Milestone Software Registration page handles all queries regarding XProtect licensing. January 2023 at 07. Milestone XProtect ® Transact Getting. The expiration date of your Milestone Care Plus subscription. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant. License activation (explained) - XProtect Produkty VMS | Milestone Documentation 2023 R3. The Change XProtect License dialog appears. About licenses. Tip: If you plan to use online activation when you activate your licenses, make sure you use the same user name (e-mail address) and password that you used when you registered theIf you have installed your XProtect Essential+ system, you can run the system and eight hardware device licenses for free. - Choose which customer is associated with a license. The system activates your hardware devices a few minutes after you have added, removed, or replaced hardware devices or made other changes that affect the use of your licenses. Points. If you are an existing user, enter your user name and password to log into the software registration system. lic file will be provided. The descriptions include how to do so with and without access to the Internet. Your SLC is also. He removes 50 of the cameras from the system and his device changes without activation goes down to 7. Move the file called E145597A-ECAF-40A1-99E6-14BB9D45A09E. Connect to XProtect on AWS instances and activate XProtect VMS licenses. (Software License Code) (see Change the Software License Code),. Number of Views 1,91K. In the Register new license window, in the License code (SLC) field, enter the SLC . Milestone XProtect's core processes also require the following ports to be open. There are several steps in the license activation process. Before you continue, make sure to obtain a software license (. These are the changes to the document: • Added Two-step verification for Milestone Mobile (see "Set up users for two-step verification via email" on page 49) • Storage and Recording Settings properties (on page 47)5 Product Comparison Chart XProtect® Video Management Software 2020 R3 1 A hardware device is the physical unit, server or system connected to the VMS’ recording server 2 A camera is the actual camera or video source on the hardware device connected to the VMS’ recording server 3 Requires active Milestone Care Plus coverage 4 Using. Just add your XProtect license code and it’s ready to go. Hardware device summary. Licenses. XProtect Professional+ is an ideal solution for mid-sized businesses and institutions like schools, retail franchises and manufacturing facilities. 5 features has been removed. Installer. Add Milestone Interconnect™ sites. lic extension. - Milestone XProtect Essential+ Find Audio Raising and set retention time Finalize microphone view setup 4. 4. 12. Hello, we recently installed XProtect Professional+ 2023 R2 at a client's site, and I've reached the stage where I'm confi… Number of Views 3 Why is MIP SDK access to the VideoOS. Milestone recommends that you activate your licenses before you make the final adjustments to your devices' setup. Select the appropriate XProtect on AWS Marketplace product. To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. eCare portal -. The process takes place: On the My Milestone portal. If you have saved your user credentials, the server screen displays. Block and Allow list configuration and alarm uploading on Milestone software. Register Software License Code If you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. Recording Server Manager. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. bg and registration was successful. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. Open the Management Application. Other hotfixes and FAQs related to the XProtect 2020 R3 release Smart Client. 3. Take a backup of your "Surveillance" database. Activate licenses after grace period. In contrast, if you choose the Windows authentication method, only your system. The Milestone XProtect Smart Client User Manual is elaborate, easy to navigate, and gives basic information about the client, as well as intuitive insights for VMS administrators looking to get the most out of their Smart Client machines. However I failed to login with my milestone account. Compare XProtect. When the garbled serial number is sent to the licensing server (as part of the LRQ), it causes the activation to fail. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. 2. Milestone decides each request on an individual basis. License activation. Important: If you are using any of the XProtect VMS products, Milestone recommends installing the latest version of the Cumulative Patches for your specific product/version. With Milestone, you have the freedom to integrate 13,000+ devices with our XProtect video management software platform. Import your Licence Request file (. License activation (explained) 2023 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1 Archive To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. Click "Browse" and load your . 3. Best practices: Use a domain user to run the installer, the services and IIS pools for XProtect VMS, with the. A message confirming the activation will appear. To get started, download the software from our website ( ). In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. A base license for XProtect Incident Manager is. This integration provides visual confirmation via live and recorded video of Code Blue intercom and speakerphone activation in the XProtect Smart Client. Vos différentes licences connectées avec vos SLC doivent être activées pour que le logiciel de gestion des vidéos XProtect et les extensions XProtect fonctionnent et que les périphériques puissent envoyer des. Click Next. Add or modify XProtect VMS extensions and plug-ins. We would like to show you a description here but the site won’t allow us. Connect the portable storage device to a computer with Internet access. Licenses. The process takes place: On the My Milestone portal. Related Articles. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. lrq file. Determine which version of XProtect VMS software the license is issued for and get the correct version of the software: Go to Milestone Software Registration Service Center: Log in to your account in by clicking Software Registration in the lower right area; Select the SLC in question (or click the link in the top right to add. 32. idx, . Read more about Milestone XProtect products and Milestone Care. Add Milestone Interconnect™ sites. b) Connect to the recording server on port 7563. If you do not activate your licenses before the grace period expires, all recording servers and cameras without activated licenses stop sending data to the surveillance system. What are the network requirements for Online Activation? If an offline activation or the above does not help right away, please try the License chat, with. Installation (troubleshooting)If you expect video to stream from recording server (s) in XProtect® Corporate or XProtect® Expert deployments, there are two main requirements of an XProtect® Smart (or Management) Client PC. Article Number: 000035300 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11I migrate from Express to Express+. For offline activation, you must export a license request (. See the XProtect VMS Administrator manual. lrq). 15. After the initial license activation of your XProtect VMS, you do not have to activate device licenses every time you add a hardware device with a camera because of built-in flexibilities to the XProtect licensing system. lic file. XProtect Download Manager. To get started, download the software from our website ( ). Use the upgraded software license (. The SLC will be forwarded to your Milestone distributor / reseller in an e-mail when the NVR unit is shipped. Use this tool to get a visual overview of the main differences between XProtect products. The DISM command for 2019 R2 is nearly the same as for earlier versions, but dependency on . In order to be able to use the Universal driver you need to know the RTSP or HTTP URL of the video/audio stream and the currently used codec. If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Integrator. Despite verifying that the server and camera are connected, I am unable to display video. xml outside of this folder. Your recording server is not running. Note: After replacing the DLLs, restart the hardware where XProtect is running. Milestone XProtect Essential+ 2018R2 includes SQL Express 2016. Recording Server: - 30/11/2022 - Fixed array dimensions exceeding supported range - 14/12/2022 - Added compression for WebAPI communication Option #1. Number of Views1,69K. The following control(s) provide additional guidance: NIST SP 800-53 AC-2 Account. Milestone Care Plus also offers additional functionality: The Customer Dashboard service. Log into the Milestone Registration Page (as Step 3). With Milestone Customer Dashboard you can register, view, activate and update software license codes (SLCs). Before the end of the 30-day grace period and if you do not have more. 1/10. To get a permanent license, you must register your SLC before you can activate your device licenses. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. Recording Server Manager. System. A message confirming the activation will appear. XProtect extensions, and licenses. Follow the instructions in the wizard: Select the camera you want to configure for LPR. This course covers how to configure and use the XProtect Access add-on. Software and system components. Get help from our solution. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. 44. Milestone reserves the right to change the product specifications without prior. 3. ] Solution: Go to the Options menu in the Management Application and enable this option. To see a list of events, in setup mode, define that the alarm. For security related updates please visit our. There are several steps in the license activation process. Versions of XProtect® affected: 2020 R2 - 2023 R1. A DNS lookup for "is performed. 11. Clients. インシデントが発生しても、XProtectによりユーザーは数時間の映像を圧縮、フィルターすることで、問題を迅速に解決できます。. With the Event server plugin you can set up custom rules to make life easier for operators in Smart Client. Milestone recommends that you use a secure connection when you manage your user credentials. Answer: Hardware devices added within your "device changes without activation" run as fully activated hardware device licenses and have the status. KB 14767: Milestone Migration Assistant Tool — FAQ. lic file will be provided. How to perform a license activation — XProtect VMS products. The serial number received from the camera is wrapped up in XML, and the driver does not parse the XML data correctly. ) To do this, follow these steps: First, within the Management Application, click File → Activate License Offline. The XProtect® VMS Products Manual lists details regarding "Device changes without activation", whereby hardware updates can be made without the need to immediately activate the license. System administrators can quickly set up custom rules to perform automated actions on Axis devices that help make life easierSpecify a prefix for all the bookmarks that is made by the users of XProtect Smart Client. blk, . Set up video streaming on your mobile device. - Grace period and changes without activation. When you purchase the system, you also purchase a certain number of licenses for the number of hardware devices, for example video encoders or cameras, that you want to run on the system. Application settings. 1. lic extension received per email; A Milestone Care coverage; To get started. Warning: This will remove all SQL databases, including any used by XProtect and other applications! Next, we'll delete all Milestone related folders and registry keys (you can use a freeware. In such cases, notes in the top of the relevant topic indicate that you may. (The Milestone Online Services. Management Server service. xxxx. Automatic license activation is enabled and hardware devices will be activated as you add them to the system. XProtect Download Manager. Security monitors and dispatchers can immediately view cameras. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Other hotfixes and FAQs related to the XProtect 2020 R2 release Smart Client. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. 3. Note: If you now try to install the Log Server and the installation still fails, try installing. In XProtect 2014 systems or older, the port number was 6475. About automatic license activation. Husky IVO is pre-loaded with XProtect, saving you time on setup and installation. XProtect extensions, and licenses. (Software License Code) (see Change the Software License Code),. You must explain why you think you qualify for a higher number of device changes without activation. 3. Online activation: Open your XProtect Management Client. XProtect Management Server 2017 R3 (11. lrq (license request file). XProtect Web Client (explained) Access XProtect Web Client Recording Server Manager XProtect Download Manager Licenses About licenses License information overview About automatic license activation About device changes without activation How the number of device changes without activation is calculated Hardware device summary About. Add or modify XProtect VMS extensions and plug-ins. 3. The system activates your hardware devices a few minutes after you have added, removed, or replaced hardware. 4. - Set up monitoring of your customers' XProtect VMS installations. lic file you receive to your computer with . lrq file". The new XProtect 2022 R3 VMS update builds upon previous innovations to deliver a streamlined, integrated, easy-to-use, yet very powerful user experience. Use this tool to get an overview of the main differences between XProtect products. XProtect Professional, Express Boonpot Jarearnsakpaisarn 27. You can combine LPR (license plate recognition) with other surveillance features such as recording and event-based activation of outputs. lrq (license request file). Android - Tap Add server to scan the. It’s also easy to manage and service, freeing up time to spend on more important aspects of your project. XProtect LPR requires the following licenses:. If it is not online, you can activate the license using the BriefCam License Activation tool, which you can access by clicking the following icon after the installation completes. Overviewpane(explained) 120 Digitalsignatures(explained) 121 XProtectAccess(configuration) 122 Addaccessmonitorstoviews 122. Go to License Information tab and you will see that there is no license information there. ManagementServer object mandated to. 0 Administrator's Manual 13 Introductions Introductions Product overview XProtect Corporate XProtect Corporate is a fully distributed solution, designed for large multi-site and multiple server installations requiring 24/7 surveillance, with support for devices from different vendors. (or server manager) and uninstall IIS and Windows Process Activation (WPA) Reboot the PC/Server, go back, and reinstall only WPA; Run Milestone Xprotect installer again. If you are installing XProtect Essential+, you can run the system with eight device licenses for free. License Activation is required at least once in your Milestone XProtect® product's lifetime. Milestone XProtect Go software query. config file with a plain text editor and change ClientTokenTimoutMinutes to a new value that you need. Milestone recommends that you use a secure connection when you manage your user credentials. This period of time is called the grace period. Article Number: 000034949 Version: 2 Audience: Advanced First Published: 2015-4-7 Last Modified: 2015-5-11Tip: If you do not have the software license file, you can download it from Milestone Customer Dashboard. A secure SSL session is established to the IP of the above address at port 443, over which. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. This period of time is called the grace period. Authentication, configuration, token exchange. Advanced configuration. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware. From version 2020 R3, XProtect VMS is configured to run so that it uses only the FIPS 140-2-certified algorithm instances. Category Type: All. XProtect Essential+ isn't managed through Software Registration, instead it handles the activation process automatically, which cannot be changed. If you have not yet registered your Software License Code (SLC), you must do so. Go back to your Management Application. The XProtect Express+ Device License from Milestone enables you to add one additional camera to your XProtect Express+ system. Click "Browse" and load your . Wai-chung Poon. lic) file to your deployment and activate your license to start using your XProtect product. Select which country modules you want to use with your LPR camera (see. Its robust capabilities make it suitable for mission-critical. A . The problem is caused by RTSP authentication enabled on the device (and the Axis One-Click driver being unable to handle this). For additional benefits, you can purchase more advance Milestone Care subscriptions. lic file. In Milestone Customer DashboardLicense activation (both online and offline) fails for no apparent reason. Recording Server: - 01/04/2022 - Fix Cameras are offline after upgrade - 01/04/2022 - Fixed token renewal from MIPSDK generating enormous log files - 03/05/2022 - Fixed proxy errors with heavy. xml outside of this folder. Remember to activate your license. lrq (license. Step 1 & 2 - Install and stop services. Register the SLC online by going to and click the Software registration link in the top menu. A message confirming the activation will appear. Note that XProtect Essential+ and XProtect Express+ allow only 1 Recording Server per system. The XProtect product suite offers a wide range of solutions to fit your current and future needs. (Note: The Migration Assistant is a tool that will assist you with the migration of XProtect Professional VMS systems to XProtect. lic) file and register your XProtect Software License Code (SLC) as described in the prerequisites. 0. Get additional licenses. Topics may mention functionality or settings that are only available in XProtect Professional. Online activation: Open your XProtect Management Client. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Run the installer for the XProtect Advanced VMS product. 5. - Extended timeout for online activation. The license activation key provided by Milestone. Chat is available 24/5 for software activation issues Technical Support / Care Portals. Software and system components. Note: For XProtect Professional VMS products (XProtect Professional, XProtect Express) and. Learn about. This means that you have the freedom to integrate 13,000+ devices with our XProtect and Husky video management products and choose between more. License information overview. 2. lic) file to the Windows desktop of your deployment. lic). Just add your XProtect license code and it’s ready to go. The license activation key provided by Milestone. 4. blk, . Go to: C:ProgramDataMilestoneMilestone SurveillanceCustomSettings\__Global__ 3. This means that 8 of the cameras previously added within the 15 device changes without activation go into a grace period. Pre-loaded with XProtect. KB 14767: Milestone Migration Assistant Tool — FAQ. Activate your licenses 2023 R3 2022 R2 2023 R1 2022 R3 2022 R2 2022 R1 2021 R2 2021 R1 2020 R3 2020 R2 2020 R1App-Techs' BTX (Bridge-to-Milestone XProtect) integrates Code Blue intercoms and speakerphones with Milestone XProtect. . For more information, see Activate licenses offline or Activate licenses online. In XProtect Management Client. A pop-up message will appear if the activation was successful. 2. 1 base license for XProtect LPR. Contact Milestone sales for more information. " Select "Offline" and then "Import license for activation". Normally, you can use the suggested installation path. MilestonePSTools is an independent project by Josh Hendricks, a senior principal support engineer with Milestone, which explores the various ways PowerShell can be used to enable automation and enhance the experience of configuring or querying a Milestone XProtect VMS. This Supported Device List provides an overview of the licenses required to connect IP devices to XProtect. You must activate a license after you: Install an XProtect VMS product with a registered software license (. If you are an existing user, enter your user name and password to log into the software registration system. Milestone recommends that you activate your licenses before you make the final adjustments. Upgrade to a newer version of an XProtect VMS product, including service releases. Also, new Smart Client views containing the cameras from XProtect VMS must be created. You must explain why you think you qualify for a higher number of device changes without activation. After you deploy, you are ready to add the software license (. TCP. 1a), 2017 R2 (11. Get technical assistance for Milestone products Presales Support. Understand why you need to activate licenses and how the built-in flexibility in the XProtect licensing system benefits you. Connect on-premises cameras to XProtect on AWS. License activation. KB 22901: XProtect Smart Client 2020 R2 cumulative patch; Others. In XProtect Advanced VMS products up to version 2014, the license activation request is sent from the computer running the Management Client. XProtect ® Essential+ is a full-featured version of Milestone’s market-leading video management software (VMS) at no cost. Register Software License CodeIf you are installing XProtect Essential+, you can run the system with eight hardware device licenses for free. Select snapshots to use for validating the configuration (see. • how you activate your licenses manually • when you need to activate your licenses manually even if your system is online • what device changes without activation is • where you see how many used and free licenses you have Add hardware devices To add more cameras after having run the Getting Started wizard, do the following: 1. First time use. Installations is new - Server 2019 + express+ 2022. Then, click the Export button and save the . Professional tools to power your ideas. Clients. Open the Management Application. About device changes without activation. Benefits of enabling automatic license activation. This is particularly useful when you view multiple video streams with high frame rate A measure indicating the amount of information contained in motion video. If you are using any of the XProtect VMS products, Milestone recommends installing the latest. Once you have saved the file, log into the Milestone Software Registration Center via the Milestone Online Services Portal. Open the XProtect Mobile app, then on the Servers screen, tap the relevant mobile server. C:ProgramDataVideoDeviceDriversC_Program Files (x86)MilestoneXProtect Recording ServerDriversNativeDrivers - Create a backup copy of the the Devices. Open the Management Client. lic extension. . Key Features. Right-click the Management Server icon and select Change License. pqz, . First, ensure the server has unrestricted Internet access (required for XProtect Essential+). . INTERMEDIATE. XProtect Download Manager. In XProtect Management Client, activate your licenses to receive data from the various devices and hardware you have added. On the Video push settings screen, specify the following:. Local connection only. User menu : If you want to exit XProtect Web Client, click , then select Log out. Your Milestone XProtect VMS is. g. KB 45011: XProtect Smart Client 2022 R2 cumulative patch; Others. Management server. Licenses. If you do not use the verification code within a specific period of. In Milestone Customer Dashboard You are now ready to register SLC. License plate number recognition and recording of vehicle color, country, and registration information to Milestone XProtect Smart Client. 1001. To the top. Only when you upgrade to a more advanced XProtect product, the rest of this topic is relevant.